If you find that photos won't be imported from iPhone to Mac properly, you can try to check and upgrade the operating system according to the following process. The normal use of iPhone and Mac is also closely related to the system version. If you don't want to turn it off, you can turn on iCloud Photo Library from System Preference > iCloud on Mac, so that the iPhone photos can be synced to Mac via iCloud, and you have no need to upload the iPhone photos manually.Then "Optimize iPhone Storage" will be shut down immediately after. Continue to tap iCloud > Photos, and find "iCloud Photos Library" to turn it off. Go to "Settings" and click on your "Apple ID". To fix the importing problem caused by turning on "Optimize iPhone Storage", you can try these steps to turn it off: After that, re-plug your iPhone to Mac and tap Trust on your iPhone when you see the Trust the Mac alert. Find General > Reset/Transfer or Reset iPhone > Reset Location & Privacy. To fix this, you can reset the iPhone location and privacy by following the steps below: If your iPhone can't be recognized and add photos to your Mac computer, which is a connection error caused by the location and privacy settings. To turn the device back on, press and hold the top button until you see the Apple logo. Press and hold the top button, and drag the power-off slider. Then by pressing and holding the side button, the iPhone will be restarted.įor iPhone SE (1st generation), 5, or earlier: Drag it and wait for the iPhone to turn off. Press and hold the side button until the power-off slider appears. To turn it on, press and hold the side button until you see the Apple logo.įor iPhone 6, 7, 8, or SE (2nd or 3rd generation): Press and hold either volume button and the side button to awaken the power-off slider and drag the slider.
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